Privacy Policy

This privacy notice outlines the privacy practices for www.solanocellars.com (“Solano Cellars”). We hope the following will help you better understand how we gather, use and protect the personal information you share with us. This privacy policy does not fully define the terms of our relationship with you nor constitute any representation or warranty. Rather, the terms of our relationship are governed by our Terms and Conditions.

Information Collection
Solano Cellars gathers information from its users throughout its website. We are the exclusive owner of this information and do not share this data except as required by law.

When users visit www.solanocellars.com, our analytics software collects generic information about your experience. Examples include: the type of browser and operating system you use, the region from which you accessed our site, the pages you viewed, and the amount of time you spent visiting our site. This information is viewed in the aggregate and not at the individual level, used primarily to administer the site and analyze trends. We also collect personal information during your visit, including your name and email address, all of which are acquired from the mailing list sign-up form. For those who complete a purchase on our site, we also obtain personal and financial information from the forms submitted during the purchase process.

Information Use
Individuals who complete the mailing list sign up form will receive email offers from Vintage Berkeley LLC, the owner of Solano Cellars. Users can opt-out of any marketing messages by clicking on the unsubscribe link included in the footer of each email.

Safeguarding Your Information
Protecting your privacy is important to us and we have implemented a number of programs to protect your information. All user data is stored behind a secure firewall in our database and is only accessible to select staff, with access restricted by function. Any sensitive information is encrypted with SSL protection, and all financial information, such as credit card detail, is stored with our merchant service provider

Sharing Information with Third Parties
Except as described in this policy, Solano Cellars will not give, sell, license, or loan any identifiable personal information to any third party. However, Solano Cellars uses third-party vendors to provide a variety of functions, most notably e-commerce and credit card processing. All of these vendors have been selected, in part, because they employ privacy policies that meet our own standards.

Registration
Registration is not required to use our site nor complete a purchase, although those interested in receiving emails will need to register for this service. Individuals who create an account will be asked to provide their name, email address, and contact information, as well as select a confidential password. Users who seek to purchase wine will need to provide their name, contact information and billing detail to process their order. This information is necessary for us to perform our services and/or contact users as necessary or requested. In addition to email offers we may send users administrative communications about their account or changes to this Privacy Policy. If at any time you should wish to unsubscribe from our email offers, please click the Unsubscribe button located at the bottom of the email.

Gift Recipients
For all gift orders, Solano Cellars will record the gift recipient’s contact information, including name, shipping address and phone number, to ensure successful delivery. Consistent with our privacy policy, we will not share any non-essential information with third party vendors, but gift recipients may receive offers from us highlighting products we believe to be of interest. Gift recipients can opt-out of marketing messages by clicking the unsubscribe link at the bottom of each email.

Referral Service
For those who use our referral service, we will ask for your friend's name and email address. Invited friends disinterested in our site can opt-out of future marketing messages by clicking the unsubscribe link at the bottom of each email.

Ordering
Www.solanocellars.com order forms require the following data be provided: purchaser, and if applicable, recipient name, shipping address, billing address, credit card number detail and contact phone number. This information is used to authenticate the transaction and verify that the recipient is of legal age. The information can also be used to contact the purchaser in the event we encounter any issues processing the order.

Cookies
Cookies are small text files which are transferred from our website and stored on your device. We use cookies to help provide a personalized service and to enhance our website’s performance. Our cookies may be session cookies (temporary files that identify and track users within our website, which are deleted when you close your browser or leave your session in the website) or persistent cookies (cookies which enable our site to “remember” who you are and your preferences, and which will stay on your computer or device after you close your browser or leave your session in the application or service).

Sensitive Information Security
When a user provides sensitive information to Solano Cellars, the data is transmitted to a secure area of our site and encrypted with SSL (Secure Socket Layers) protection during this process.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Links
This website may contain links to other websites. Our company is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Changes in this Privacy Statement
Our company reserves the right to modify this privacy statement at any time, with or without notice to its customers. If we opt to change our privacy policy, we will post these changes to our privacy statement, the home page, and any other places we deem appropriate so you are aware of what information collection and use policies.

The Privacy Notices posted on this site were last updated on June 2022.

If you have any questions about the security of our website, please feel free to contact us at mail@solanocellars.com.