Return to Help Index| Shipping | |
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| Do you ship to my state/country? | |
| Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available states or countries, we cannot ship to your address at this time. | |
| How is shipping calculated ? | |
| Shipping is automatically calculated based on your zip code and class of service selected. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. | |
| When will my order ship? | |
| Your order will ship after product has arrived at our store, typically within 3-5 days of the order being confirmed. | |
| What are your shipping policies? | |
Shipping Policy: You
must be at least 21 years of age to order or receive alcoholic
beverages from Solano Cellars. By virtue of your
order with us, you represent that you are at least 21 years old and the
person to whom any wine will be delivered is also 21 years old. Adult Signature Required: All orders shipped by Solano Cellars require an Adult Signature on delivery. There are no exceptions to this policy. It is highly recommended that you ship your order to a commercial address to ensure that someone of legal age can sign for your order when the carrier attempts delivery. This approach will reduce the likelihood of your order being delayed or exposed to inclement weather during the delivery process. Orders with a P.O. Box in the Shipping Address field will be rejected as they do not conform to our Adult Signature Policy. Customer order requests such as “Please leave on back porch” or “Please leave at front door” cannot be followed because common carriers cannot legally leave a shipment of alcohol without an adult signature. In the event we need to update your shipping information we will contact you with a request for additional delivery details. For any additional shipping questions, please contact us at mail@solanocellars.com. Shipping Dates: Ground shipments are shipped Monday through Friday. 2-Day shipments are shipped Monday through Wednesday. Next Day shipments are shipped Monday through Thursday. In all instances, we encourage shipping earlier in the week to avoid weekend delivery dates and to help prevent orders from sitting in a warehouse over the weekend. If you have a time-sensitive package or other special requests, please contact us at mail@solanocellars.com. Please note that our team monitors weather conditions prior to shipping your order. If there is extreme weather in your area we may hold your order to protect the quality of the wine and will notify you of this decision. Once weather conditions improve, we will ship your order at the earliest possible date. If you have a time-sensitive package, please contact us at mail@solanocellars.com. When
you purchase wine from Vintage Berkeley or Solano Cellars, title
changes hands in California, and you engage us to arrange for delivery
on your behalf. |
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